Terms of Service

What you can expect from PlantEngineer, and what we ask of you when using our services.

On this page

About these terms

These Terms of Service describe the conditions for using PlantEngineer applications and services. Your use of a particular service may also be covered by a customer agreement.

Using our services

Use our services only as permitted by applicable law and your agreement with PlantEngineer. If you use a service on behalf of an organization, you must have permission to do so.

Your responsibilities

Keep your account credentials secure and provide accurate information. Do not misuse our services or interfere with other users. You are responsible for checking engineering outputs before using them in real projects.

Your content and data

You are responsible for the content you provide and for having the permissions needed to use it with our services. Our Privacy Policy describes how we handle personal information.

Product terms

Some products have additional terms that apply alongside these terms:

Subscriptions and availability

Payment, renewal, cancellation, support, and availability conditions are set out in the agreement for the service you use. Contact us with questions about your subscription.

Suspending or ending access

Suspension or termination of access is governed by your service agreement. Contact us for help closing an account or arranging access to your data when a service ends.

Changes to these terms

We may update these Terms of Service as our services change. Updates appear on this page.

Questions?

Contact PlantEngineer at legal@plantengineer.ai.